Privacy Policy

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies or can be associated with you or another person. Personal information does not include data collected anonymously or disconnected from the data subject’s identity so that it cannot identify or be associated with you. We may collect or process the following categories of personal information, including inferences drawn from that information, depending on how you interact with the Services, where you reside and as permitted or required by applicable law:

• Contact information including your name, address, billing address, shipping address, telephone number and email address.
• Financial information including credit card, debit card and financial account numbers, payment card information, bank account details, transaction information, payment method, receipts and other payment-related information.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, add to your cart, add to your wish list, purchase, return, exchange or cancel, as well as your previous transactions.
• Communications with us including the information you provide when communicating with us, such as when you contact customer service.
• Device information including information about your device, browser or network connection, your IP address or other unique identifiers.
• Usage information including information about your interaction with the Services, such as how and when you access or browse them.

Sources of personal information

We may collect personal information in the following ways:

• Directly from you including when you create an account, visit or use the Services, communicate with us or otherwise provide your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.
• From our service providers including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
• From our partners or third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing and improving the Services. We use your personal information to provide Services to you, including fulfilling our contract, processing your payments and orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging order shipments, facilitating returns and exchanges, allowing you to publish reviews and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending promotional, advertising and marketing communications by email, text message or mail, and displaying online advertisements for products or services, both on our Services and on other websites, including based on items you have purchased, added to your cart or other activities carried out on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, ensure a secure shopping and payment experience, detect, investigate or take action concerning potentially fraudulent, illegal, unsafe or malicious activities, protect public safety and maintain the security of our services. If you choose to use the Services and create an account, you are responsible for keeping your access credentials secure. For your safety, avoid sharing your username, password or other access information with others.
• Communicating with you. We use your personal information to provide customer service, respond to your requests, provide efficient services and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement or government authorities, to investigate or participate in potential or actual civil litigation or other legal disputes, and to enforce or investigate possible violations of our terms or policies.

How we share your personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes as set out in this Privacy Policy. These circumstances include:

• With our infrastructure and hosting providers, including Vercel, manufacturers and other partners providing services on our behalf (such as IT management, payment processing, data analysis, customer service, cloud storage, order processing and shipping).
• With business and marketing partners to provide marketing and advertising services to you. Our business and marketing partners will use your information according to their own privacy notices. Depending on your location, you may have the right to ask us not to share your information for personalized advertising and marketing based on your online activity across different websites and merchants.
• When you authorize, request or consent to sharing certain information with third parties, for example for product shipping or when using social media widgets or login integrations.
• With our affiliates or other companies in the same corporate group.
• In connection with business transactions, such as mergers or bankruptcy, to comply with applicable legal obligations (including subpoenas, search warrants and similar requests), enforce applicable terms of service or policies, and protect or defend the Services, our rights and the rights of our users or third parties.

Technology and hosting

PeptBio Collection uses the Next.js framework to develop its website and the Vercel platform to host it and make it available. Next.js is not a payment processing service or a commercial platform that automatically receives customer data.

When accessing the Services, the hosting infrastructure may process technical data needed for the website to function, such as IP addresses, request information and operational logs. The processing of this data depends on the features and settings used by PeptBio Collection.

To learn about Vercel’s privacy practices, please consult its Privacy Policy.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, we recommend reviewing those third parties’ privacy and security policies and terms and conditions. We do not guarantee or accept responsibility for those websites’ privacy or security practices, including the accuracy, completeness or reliability of the information they provide. Information you share in public or semi-public environments, such as third-party social media, may also be viewed by other users of the Services and/or those platforms, without any limitation on use by us or third parties. Including these links in the Services does not, by itself, represent endorsement of those platforms’ content or their owners and operators, unless expressly stated in the Services.

Children’s information

The Services are not intended for children, and we do not knowingly collect any personal information from minors as defined by the applicable law in your jurisdiction. If you are a parent or legal guardian of a child who has shared personal information with us, you may contact us through the channels below to request deletion of that data. At the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of people under 16.

Security and retention of your information

Although we adopt appropriate security measures to protect your personal information, no system is completely infallible. We therefore cannot guarantee “absolute security.” Furthermore, data transmitted to us may not be protected in transit. For this reason, we recommend avoiding sending sensitive or confidential information through insecure channels.

How long we retain your personal information may vary depending on several factors, including the need to keep your account active, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your rights and choices

Depending on your location, you may have some or all of the rights listed below concerning your personal information. However, these rights are not absolute and may apply only in certain circumstances. PeptBio Collection will assess requests according to applicable law.

• Right of access/knowledge. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete the personal information we hold about you.
• Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of your personal information and request its transfer to third parties, in certain circumstances and subject to some exceptions.
• Managing communication preferences. We may send promotional emails to you, and you may opt out at any time using the unsubscribe option in those emails. Even if you opt out of promotional communications, we may still send non-promotional messages, such as notifications about your account or orders.

You may exercise any of these rights directly through the Services, where available, or by contacting PeptBio Collection using the details below.

We will not discriminate against you for exercising any of these rights. You may need to verify your identity before we process your requests, as permitted or required by applicable law. Under applicable laws, you may appoint an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request from a representative, we will require proof of authorization to act on your behalf. We may also ask you to confirm your identity directly with us. We will respond within the period required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on your location, you may have the right to challenge our decision by contacting us again through the same channels, or to submit a complaint directly to your local data protection authority.

International transfers

Your personal information may be transferred, stored and processed outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the competent United Kingdom authority, as applicable, unless the transfer is to a country considered to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised version on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us through the following channels:

Telephone:

Email: peptbiocollection@gmail.com

Address: